Re-Use and Recycling Policy

Re-Use and Recycling Policy

Over 90% of our marketing materials, invoices, remittance advice documents, statements and other communications with our customers are sent electronically, reducing our print usage. We do not have a printed catalogue. We ask our customers to support us in this by providing an email address for correspondence. Where we need to write to customers, we use recycled materials where possible, or Forestry Standards Commission approved sustainably sourced materials as a minimum standard. All paper is manufactured in the EU, reducing the carbon footprint of its journey to us. All of the print cartridges we source are remanufactured, and then recycled at end of life. We source all of our office stationery and paper through Wildhearts in Action, a registered charity. All profits from this source of supply are used to fund micro-business grants and venture philanthropy in developing countries. Many of the projects funded help improve the environment in the developing world. Wherever possible, we try to re-use existing packaging materials to reduce our impact on the environment. This includes the re-use of boxes, cushioning materials, bubble wrap and loose-fill packaging. We also use shredded office waste paper as a packing material. Where we need to use new packaging, we utilise the following:

� Our cardboard boxes are made from a minimum of 90% recycled material, and are themselves recyclable. We label them to encourage our customers to retain the box for reuse prior to recycling.

� Our loose-fill protective packaging is made from vegetable starch, and is 100% biodegradable. It will decompose within 24 hours in the presence of air, water and light, without leaving behind any substance harmful to the environment. The material is made from a by-product of the food industry, and has no impact on landfill. It is in itself, however, reusable.

� Our white box custom made product packaging is made from 80% recycled material, and is completely recyclable.

� Our plastic mailing sacks are made from over 85% recycled material.